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Privacy Policy

Privacy Policy for Pegomart

Effective Date: 18/06/2025

Thank you for choosing Pegomart (“we”, “us”, or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

  • Full name
  • Email address
  • Phone number
  • Physical address
  • National ID or company registration (for vendors)

b. Account & Listing Information

  • Username and password
  • Services or products listed
  • Reviews, ratings, and communications

c. Payment Information

  • Mobile money details (e.g. MTN MoMo)
  • Transaction history
  • Billing details (via third-party processors; we do not store card information)

d. Usage Data

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on site

e. Location Data

  • Based on IP or device settings, with user permission

2. How We Use Your Information

We use your data to:

  • Create and manage your account
  • Connect buyers with service providers
  • Facilitate transactions
  • Communicate with users (support, promotions, notifications)
  • Improve our platform and user experience
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

  • Vendors/service providers you interact with on Pegomart
  • Payment processors (e.g., MTN MoMo) for secure transactions
  • Legal or government authorities when required
  • Third-party service providers (e.g., hosting, analytics, support) under confidentiality agreements

4. Cookies & Tracking Technologies

Pegomart uses cookies and similar technologies to:

  • Remember your preferences
  • Keep you logged in
  • Analyze traffic and usage patterns
  • Improve performance

You can control cookies through your browser settings, but disabling them may limit functionality.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information from:

  • Unauthorized access
  • Accidental loss or destruction
  • Misuse or disclosure

However, no online platform is 100% secure, so we urge users to take precautions with their accounts.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data
  • Correct or update inaccurate data
  • Request deletion of your data
  • Object to or restrict certain uses
  • Withdraw consent at any time

To exercise these rights, contact us at: [support@pegomart.com]

7. Children’s Privacy

Pegomart is not intended for users under the age of 18. We do not knowingly collect personal data from children. If we learn that a child has submitted information, we will delete it immediately.

8. Third-Party Links

Our platform may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their policies before interacting.

9. International Users

While Pegomart is based in Zambia, users from other countries may access our services. By using Pegomart, you consent to having your data processed and stored in Zambia and/or the hosting regions we operate in.

10. Changes to This Policy

We may update this policy from time to time. When we do, we’ll post the updated version here with the new effective date. Continued use of Pegomart means you accept the changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, contact us at:

Pegomart
Email: support@pegomart.com
Website: www.pegomart.com